Our office opening hours are Monday to Thursday 10am to 3pm.

To help us deal with as many enquiries as we can, please read our Frequently Asked Questions before contacting us.

How do I collect a recycling bin?

We keep 7 litre kitchen food waste caddies, 23 litre kerbside food waste containers, and green glass boxes in stock at our offices on Three Yards Close. Pop in and see us during office hours which are Monday to Thursday from 10am until 3pm, to pick one up.

Bins are provided by Dorset Waste Partnership and do run out sometimes, especially after windy weather. We advise that you give us a call on 01305 821638 before you come to see us to make sure we have what you need in stock.

If you need to order a replacement wheelie bin, please contact Dorset Waste Partnership directly on 01305 221040 or complete this form.

How do I report a pavement or road problem?

Dorset Council Highways are responsible for maintaining pavements and roads. Please report your problem directly to them by completing this form.

Hazardous road problems and obstructions that could cause injury or damage should be reported via Dorset Council's 24 hour highway emergency line.

How do I comment on a Planning application?

The local planning authority for Portland is Dorset Council. All planning applications are decided by them.

Portland Town Council are however, an advisory body and are able to make comments on planning applications for Portland. Planning officers at Dorset Council consider these comments when making their decisions.

If you would like to make a comment on a planning application, we advise that you do so directly to Dorset Council in the first instance. Please use this form.

Portland Town Council Planning & Highways Advisory Committee meetings are open to all. They take place every four weeks at the Portland Community Venue at 7pm. Here you can make your comments about current applications directly to the advisory committee. Please visit our meetings page for further details, including dates and times of meetings.

How can I book a room at the Portland Community Venue?

If you would like to book a room at the Portland Community Venue please contact us by email at office@portlandtowncouncil.gov.uk or by telephone on 01305 821638.  

You can check availability here, and you can also submit a booking request online.

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